The use of the Website and Application is free of charge.
Dima Laundry shall charge you for the services you request, which may include Dry cleaning, Washing, pressing or related services like Sofa Cleaning, Curtains Cleaning or Carpet Cleaning etc.. You agree that you will pay for all Cleaning you purchase through Dima Laundry, and may charge your credit card account as provided by you when registering for the Service for the Cleaning (including any taxes, late fees, or additional fees as applicable) that may be accrued by or in connection with your account. You are responsible for the timely payment of all fees and for providing Dima Laundry with a valid credit card account for payment of all fees at all times.
Any payment made is non-refundable. Once the items have been cleaned, an email invoice will be sent detailing the number of items that were cleaned as well as the charges minus any promotions or credits accumulated. Payments will be processed after the items have been cleaned by our suppliers, any rejected credit card transactions will need to be settled in cash upon delivery of the cleaned items.
Once the payment is received we will notify you either by email or the App notifications.
The Notifications will reach you as soon as the payment credits in our account.
Any payment made is non-refundable.
The conditions under which cancellation will be allowed has to be mentioned.
Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be complete.